Legal
Privacy Policy
At H2 Total Health, we value your privacy and are committed to transparency in how we handle your information.
This Privacy Policy describes how we collect, use, and protect the personal information you provide when using our website and services. We encourage you to read this policy carefully to understand our practices.
By accessing or using our website, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.
Effective Date: January 1, 2026
H2 Total Health ("H2 Total Health," "we," "us," or "our") operates the website located at www.h2totalhealth.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our Website, including any forms, booking tools, blog content, or other online services made available through the Website (collectively, the "Service").
By accessing or using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.
1. Information We Collect
We may collect several types of information for various purposes in order to provide and improve our Service.
Personal Information
While using our Website, you may voluntarily provide personally identifiable information ("Personal Information"), including but not limited to:
- First and last name
- Email address
- Phone number
- Location (city/state)
- Information submitted through contact forms or booking tools
- Any information you choose to provide in written messages or inquiries
Personal Information is collected only when you voluntarily submit it to us.
Usage Data
We may collect information about how the Website is accessed and used ("Usage Data"). This may include:
- Internet Protocol (IP) address
- Browser type and version
- Pages visited on the Website
- Date and time of visits
- Time spent on pages
- Device identifiers and diagnostic data
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and improve user experience.
Cookies are small data files stored on your device. You may instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, some portions of the Website may not function properly.
Examples of cookies we may use include:
- Session Cookies (to operate the Website)
- Preference Cookies (to remember your settings)
- Security Cookies (to protect the Website)
3. How We Use Your Information
H2 Total Health may use collected information for purposes including, but not limited to:
- To provide and maintain the Website and related services
- To respond to inquiries and messages submitted through the Website
- To communicate with you regarding your inquiry, booking request, or services
- To improve Website functionality, usability, and content
- To monitor and analyze usage trends
- To detect, prevent, and address technical issues
- To send informational or administrative communications
We do not sell your personal information.
4. Marketing Communications
If you provide your contact information, we may use it to send informational or educational communications related to H2 Total Health. You may opt out of receiving such communications at any time by following unsubscribe instructions included in the communication or by contacting us directly.
5. Transfer of Data
Your information may be processed and stored in the United States or other locations where our service providers operate. By submitting your information, you consent to this transfer and processing. We take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.
6. Disclosure of Information
We may disclose your information in the following circumstances:
Legal Requirements
We may disclose Personal Information if required to do so by law or in response to valid legal requests by public authorities.
Business Transactions
In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.
Service Providers
We may engage trusted third-party service providers to assist in operating the Website (e.g., hosting, analytics, email delivery). These providers are permitted to access Personal Information only as necessary to perform services on our behalf and are obligated to protect your information.
7. Analytics
We may use third-party analytics tools (such as Google Analytics) to monitor and analyze Website usage. These services may collect information such as IP addresses and usage behavior. You can opt out of Google Analytics tracking by using available browser opt-out tools provided by Google.
8. Payments
If paid services or consultations are offered through the Website, payment processing is handled by third-party payment processors. H2 Total Health does not store or collect payment card information. Payment processors are responsible for handling your payment information in accordance with their own privacy policies and applicable security standards (such as PCI-DSS).
9. Links to Other Websites
The Website may contain links to third-party websites. H2 Total Health is not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.
10. Children's Privacy
The Website is not intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you believe a child has provided us with Personal Information, please contact us and we will take appropriate steps to remove such information.
11. Data Security
We take reasonable administrative, technical, and physical measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any credentials or communications related to your interactions with the Website.
12. "Do Not Track" Signals
We do not currently respond to Do Not Track ("DNT") browser signals. You may configure your browser settings regarding tracking preferences.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: heather@h2totalhealth.com
Important Note
This Privacy Policy applies only to information collected through the Website. Medical services, if provided, are governed by separate clinical documentation, informed consent, and applicable healthcare laws and regulations.